Virtual Assistant (night shift)

Virtual Assistant (night shift)
Job Type

Job Description
  Main Job Tasks and Responsibilities 
Answer calls and responds to emails 
handle customer inquiries both telephonically and by email 
research required information using available resources] 
provide customers with products and service information 
enter new customer information into system 
update existing customer information 
process orders, forms, and applications 
identify and escalate priority issues 
follow up customers calls where necessary 
document all call information according to standard operating procedures 
complete call logs 
produce call report 
knowledge in SEO or Social Media is a plus

  Educational Experience 
College Graduate 
proficient in relevant computer application 
required language proficiency 
knowledge of customer service principles and practices 
knowledge of call center telephony and technology 
some experience in call center or customer service environment 
good Data entry and Typing Skills 
knowledge of administration and clerical processes 
Key Competencies 
Verbal and Written communication Skills 
Listening Skills 
problem analysis and problem solving 
customer service orientation
Highest Education Attainment:
College Graduate
Additional information
Optimize X
Contact Person
Cel Neyra
Cell Phone
Address Line 1
Address Line 2
National Capital Region-NCR
Address Line 3
Your Friend’s Name *
Your Friend’s Email *
Captcha *
Click on the image to refresh the captcha. Please enter characters depicted on the image.
We were unable to find the requested address (Philippines, National Capital Region-NCR, Muntinlupa) via Google street view due to Google street view doesn’t have data for this address.
Enter your report
Message *
Sign in
Forgot your password? Remind